SOMIC customer service · Your contact persons

Our experts are there for you

If you have any questions about your SOMIC packaging machine, a function upgrade or training, the SOMIC team is there for you. We also look after your SOMIC packaging machine with inspections and maintenance. Our spare parts service always finds a solution, even for older machines. We help with warranty questions and support you in the operation of your SOMIC packaging machine. You can also use our system protocol.

Installation and service

You can reach your contact persons under
Phone: +1 612 412 7173
E-Mail: service(at)

Further information

Machine Malfunction

Phone: +49 (0) 8075 916-412

Fault report form

Extension of functions and further formats

You can reach your contact persons under
Phone: +1 612 295 6122
E-Mail: aftersales(at)

Further information

Spare parts service

You can reach your contact persons under
Phone: +1 612 406 2377
E-Mail: spareparts(at)

Spare Part Order

Still haven't found the right contact for your problem? Use our contact form and we will get back to you.

To the contact form

Competent and reliable service worldwide - you can rely on SOMIC. With our after-sales services, we ensure maximum production reliability and smooth operation:

  • Comprehensive, personalized service
  • Short-term delivery of spare parts
  • Experienced technicians for on-site inspection and maintenance
  • Qualified training for your operating and maintenance team - on site and virtually
  • Worldwide system diagnostics and remote maintenance

Our team of experts offers an excellent customer service for your SOMIC packaging machine.

Our services pack quite a punch. You can count on that.

We can draw on our extensive experience and believe in continuous improvement. In other words, precisely what German engineering has always represented.